DaisyWalrus Responsible Gaming Policy

At DaisyWalrus, we are deeply committed to promoting responsible gaming as a vital part of our customer care and social responsibility efforts. Our goal is to ensure that our users enjoy their gaming experience while remaining aware of the potential risks if gaming is not managed responsibly.

To encourage safe and balanced gaming habits, we have implemented several tools and resources to support players who wish to maintain control over their activities.

1. GAME MANAGEMENT

Gaming should be treated as a fun and recreational activity. Here are some ways to help you keep your gaming under control:

Play Responsibly
Remember, gaming is a form of entertainment—much like watching a movie or going bowling. It should never interfere with your daily life.

Manage Your Time
While we appreciate your engagement, it’s important to set limits and avoid excessive gaming. Be mindful of how much time you spend on the platform.

Utilize Game Management Tools
You can pause or take breaks from your games at any time. Refer to Section 2 for detailed instructions on how to use these tools.

Self-Assessment Check
If you’re concerned about your gaming behavior, review the self-assessment questions in Section 3 for insight and guidance.

2. STAYING RESPONSIBLE

We offer several features to help you manage or limit your gameplay if needed:

Self-Exclusion and Account Timeout Options
To take a break or stop gaming altogether, you can access self-exclusion tools via the “Profile” section:

• Permanent Self-Exclusion: This option blocks your access to our platform indefinitely and cannot be reversed.

• Limited Timeout: Choose a specific period during which your account will be temporarily disabled.

Both options take effect immediately. If you’re still able to access the platform after initiating an exclusion, please contact us immediately via email.

During self-exclusion, your access to the platform will be blocked. If you need information about your account or history, contact our customer service team.

Once a limited timeout period ends, your access will automatically resume.

We will also stop sending marketing communications during your exclusion. We recommend extending this exclusion to other gaming platforms and updating your social media preferences.

Please note: DaisyWalrus may impose a self-exclusion or timeout if we detect signs of problematic gaming behavior.

Account Closure
If you wish to close your account permanently, send a written request to our customer support team via email. We reserve the right to close or refuse any account at our discretion, subject to prior contractual obligations.

Self-Exclusion for Non-Registered Users
If you don’t have an account but wish to block future access, send your personal details via email to request exclusion. This can be revoked 7 days after submitting a written request.

Gaming Activity Overview
Your activity records can be found in the “Game History” and “Transaction History” sections of our website. For older data, please reach out to customer support.

3. SELF-ASSESSMENT: IS GAMING A PROBLEM?

If you suspect that you or someone else may be struggling with gaming, consider the following questions:

• Do you frequently think about playing?

• Do you hide your gaming habits?

• Do interruptions frustrate you while playing?

• Do you play excessively after taking a break?

• Do you use games to cope with stress or emotions?

• Do you often play in the early morning?

• Do you seek ways to game outside your home?

• Do you ignore your own gaming limits?

• Do you sacrifice sleep to continue gaming?

• Have you skipped work or school to play?

• Have you returned to gaming after deciding to quit?

• Do you feel guilty about your gaming?

• Has gaming led to arguments in your relationships?

• Has gaming replaced hobbies or sports you once enjoyed?

• Do you neglect responsibilities due to gaming?

• Do you get defensive when questioned about your habits?

• Has your gaming time increased over time?

• Do you miss social events to game?

• Has gaming negatively impacted your personal life?

• Do you experience intense emotions while playing?

If you answered “yes” to many of these, it might be a sign of a gaming problem. For support, please see the organizations listed in Section 4.

4. SUPPORT & ASSISTANCE

If you need help related to gaming behavior, you can contact:

Computer Game Addicts Anonymous (CGAA)
📧 [email protected]
Note: CGAA is an independent support group and is not affiliated with DaisyWalrus.

For any account-related queries or concerns, please contact our customer service team at [email protected].

PLAYER PROTECTION POLICY

1. Protecting Minors
Given the accessibility of the internet, it’s vital to protect minors from inappropriate content. We strongly recommend using parental control and content-filtering software.

2. Advice for Parents

• Keep your login credentials secure.

• Don’t leave devices unattended while logged in.

• Avoid using “Remember Me” features on shared devices.

• Monitor the use of electronic and mobile devices by minors.

• Prevent minors from engaging in gambling.

• Use parental control software such as:

  • NetNanny

  • CyberSitter

  • SafeToNet

3. Responsible Play Tips
Before playing on DaisyWalrus, ensure that:

• Gaming is a personal and voluntary choice.

• You understand the game rules.

• Gaming does not interfere with your responsibilities.

• You are not currently undergoing treatment for addiction.

• You are not under the influence of drugs or alcohol while playing.